Graham Rahal Performance

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

Graham Rahal Performance does not accept unauthorized returns. All returns require a Return Merchandise Authorization number from Graham Rahal Performance. Please contact us at 317-286-3552 and ask to obtain a RMA. All returns must be shipped back in new condition and original packaging within 30 days of delivery. Returns will not be accepted for used or special order items, electrical devices or items which have been modified in any way – no exceptions will be made.

Shipping Policy/Delivery Policy

We determine the most efficient shipping carrier for your order. The carriers that may be used are: US Postal Service (USPS), United Parcel Service (UPS), or FedEx. Sorry but we cannot ship to P.O. Boxes.

Items will be shipped via the most efficient shipping carrier unless prohibited by size or weight, in which case a motor freight carrier will be used. Expedited shipping may be available at additional cost upon request. Once your order is shipped, please allow 5-7 days for delivery unless expedited / guaranteed service was selected at the time of purchase. Graham Rahal Performance is not responsible for any packages once in transit, so please carefully check all packages before accepting delivery. It is the customer’s responsibility to receive the package at the given address.

Graham Rahal Performance properly checks items before shipment is released and delivers merchandise to the carrier secured, protected and in a safely packaged manor. If a package appears damaged when you receive it, indicate the condition of the package upon your receipt of goods from the carrier along with your validation. If damage is discovered after opening the package, notify the carrier immediately. Claims for damage must be handled through the shipping courier, not with Graham Rahal Performance.

If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 317-286-3552 for charges.

Shipping and Handling Costs:

PLEASE NOTE: Out of state orders will not be charged sales tax; in state orders will be charged 7% sales tax.

Product Use

The purchaser of any product releases the manufacturer/retailer of the part, Graham Rahal Performance, from all liabilities pertaining to the use of the part; buyer assumes all liability and risk associated with the use of all products. The purchaser recognizes that any alteration or modification to any motor vehicle may increase the risk of injury or accident and may render the vehicle illegal for use on public roads and highways.

Backorders

Graham Rahal Performance stocks most items in order to facilitate the quickest possible delivery to our customers. However, due to high demand and the “custom” nature of certain parts, particular items may not be in stock. If a certain item is not in stock, it will be shipped at the earliest possible date. Prepayment in full is required for special order items. Special order items are non-refundable.

Payment

For your convenience, payment for items purchased on this website can be made with all major credit cards, via PayPal, or over the telephone. Your order will be processed and will be shipped once the verification of payment is received and confirmed. Acceptable forms of payment are listed below:

  • Credit Cards (VISA, Master, AMEX, Discover)
  • PayPal
  • Certified Bank or Cashier’s Check
  • Wire Fund Transfer (required on all international purchases)

All merchandise remains on the property of Graham Rahal Performance until payment is fully accepted. In the event that a typographical error in price is made, your order will be held until you are contacted and an appropriate course of action is made. We will not be held responsible or be obligated to provide a product at a price which was quoted in error. All prices are shown in United States currency ($US dollars). Prices are subject to change without prior notice. You will be notified of any price change at the time of order. Prices do not include Shipping or Handling Charges, unless otherwise stated.

Warranty

No warranties unless implied by Graham Rahal Performance or the manufacturer.

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Get In Touch

If you have any questions about our products or want to discuss the goals of your specific build, reach out and tell us all about it. One of our staff members will be in touch soon.